Why you need this training: The front desk is the face of your business in so many ways. From greeting guests as they enter your salon to how they answer the phone, these vital employees are the first to interact with your clients and can set the tone for the guest's overall experience. The training within this course offers you, the busy salon owner, the chance to ensure your front desk employee is ready for all aspects of this essential position in your salon.
How it works: After signing up for this course, have each new hire or existing front desk staff member work their way through each module of our training, which combines videos, written instruction, and self-assessments to ensure concepts are clear and reiterated for maximum impact.
Nik is the entrepreneur behind the three businesses that make up the Statements Brand. At 28 years old, she launched Statements the Salon, and since then, Nikki’s salon has exploded from two stylists to forty-eight. She has also provided leadership and inspiration for hundreds of burgeoning professionals at Statements the Academy.
The Statements Project is her newest endeavor and aims to enhance her dynamic network of business professionals. Her mission is to create strong business systems with thoughtful leadership in order to inspire salon owners/professionals with a method of interpreting information and dynamic mentoring that will renew the guest experience, which in turn, will inspire happier, more fulfilling careers.