For Owners
For Front Desk Staff
-
Module 4 | The Phone Consultation, Booking Procedures, and More Front Desk Responsibilties
-
Module 5 | Quoting Prices and Cancellation Policies
-
Module 6 | How to Handle Inaccurate Booking and Redo Policies
-
Module 7 | Handling Deposits and Bridal Policies
-
Module 8 | Ringing Up Giftcards and Handling Electronic Checks
-
Module 9 | Taking Messages, Dress Code, and Down Time
-
Module 10 | Dialogue for an Unsatisfied Guest
-
Module 11 | Closing and Opening the Front Desk
-
Module 12 | Front Desk and Blow Dry Bar Policies
-
Module 13 | How to Explain the Tier System
Salon Front Desk Training Quiz
