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Salon Front Desk Training
For Owners
Module 1 | Introduction
Module 2 | When and How to Add a Front Desk
Module 3 | Business Owner's Responsibility for the Front Desk
Supporting Documents
For Front Desk Staff
Module 4 | The Phone Consultation, Booking Procedures, and More Front Desk Responsibilties
Module 5 | Quoting Prices and Cancellation Policies
Module 6 | How to Handle Inaccurate Booking and Redo Policies
Module 7 | Handling Deposits and Bridal Policies
Module 8 | Ringing Up Giftcards and Handling Electronic Checks
Module 9 | Taking Messages, Dress Code, and Down Time
Module 10 | Dialogue for an Unsatisfied Guest
Module 11 | Closing and Opening the Front Desk
Module 12 | Front Desk and Blow Dry Bar Policies
Module 13 | How to Explain the Tier System
Salon Front Desk Training Quiz
Front Desk Training Quiz - Online Option
Module 7 | Handling Deposits and Bridal Policies
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