Salon Basics

There are fundamental “truths” within a salon that ensure success, focusing largely on the way that communication flows between both the guests and employees. To begin any training in your salon business, it is essential that all of your teams understand how you define these “truths” within your salon business. This section of the training program offers a glimpse into the way these are defined in our salon. 

The Guest Experience - Part 1 from Nik Trowbridge on Vimeo.

The Guest Experience - Part 2 from Nik Trowbridge on Vimeo.

The Guest Experience - Part 3 from Nik Trowbridge on Vimeo.

10 Methods to Creating Communications from Nik Trowbridge on Vimeo.

3.10: Salon Policies - General Accounting Principles with Front Desk Procedures from Nik Trowbridge on Vimeo.

3.11: Salon Policies - Brand Policies For Employees - Schedule Policy from Nik Trowbridge on Vimeo.

3.11: Salon Policies - Brand Policies For Employees - Tardy Policy from Nik Trowbridge on Vimeo.

3.12: Salon Policies - Customer Service Policies from Nik Trowbridge on Vimeo.

Circuit 2| Retail Strategy from Nik Trowbridge on Vimeo.

4.8: Stylist's Retail Sales Commissions from Nik Trowbridge on Vimeo.