Front Desk Training

This section provides both an overview of the systems necessary for front desk staff as well as a training course for the front desk team members.

Front Desk Training Module 1: Introduction from Nik Trowbridge on Vimeo.

Front Desk Training Module 2: When and How to Add Front Desk from Nik Trowbridge on Vimeo.

Front Desk Training Module 3: Business Owner's Responsibilities for The Front Desk from Nik Trowbridge on Vimeo.

Front Desk Training Module 4: The Phone Consultation, Booking Procedures, and More Front Desk Responsibilities from Nik Trowbridge on Vimeo.

Front Desk Training Module 5: Quoting Prices and Cancellation Policies from Nik Trowbridge on Vimeo.

Front Desk Training Module 6: How To Handle Inaccurate Booking and Redo Policies from Nik Trowbridge on Vimeo.

Front Desk Training Module 7: Handling Deposits and Bridal Policies from Nik Trowbridge on Vimeo.

Front Desk Training Module 8: Ringing Up Giftcards and Handling Electronic Checks from Nik Trowbridge on Vimeo.

Front Desk Training Module 9: Taking Messages, Dress Code, Down Time from Nik Trowbridge on Vimeo.

Front Desk Training Module 10: Dialogue For An Unsatisfied Guest from Nik Trowbridge on Vimeo.

Front Desk Training Module 11: Closing and Opening The Front Desk from Nik Trowbridge on Vimeo.

Front Desk Training Module 12: Front Desk and Blow Dry Bar Policies from Nik Trowbridge on Vimeo.

Front Desk Training Module 13: How To Explain The Tier System from Nik Trowbridge on Vimeo.

Section II: Front Desk Training from Nik Trowbridge on Vimeo.

6 Figure Income Stylist from Nik Trowbridge on Vimeo.

Section 1: Orientation Procedures from Nik Trowbridge on Vimeo.